Replaced manual assessment review with a configurable rules engine that auto-assigns follow-up training modules based on scores — thresholds HR can update without developer involvement.
HR was required to track mandatory certification completion across all staff, assign follow-up training modules based on assessment scores, and maintain documentation for regulatory review. The process relied on manual review of assessment results, manual calculation of required follow-up modules, and manual dispatch of assignment emails — consuming significant HR staff time and creating inconsistencies.
The core design decision: scoring thresholds live in a SharePoint list, not in flow logic — so HR can update them without developer involvement.
Live mockup of the certification tracking and rules engine interface